Veterinary Clinic Frequently Asked Questions

  1. Where is the Veterinary Clinic?
    The Veterinary Clinic is located at 2323 55th Street, between Pearl St. and Arapahoe Ave. in Boulder, Colorado. We are located just to the east of the main shelter.
  2. Do I need an appointment?
    Yes. The Veterinary Clinic is open Monday through Saturday by appointment only. We do our best to accommodate our clients who have immediate needs. If your pet is experiencing a medical emergency, please contact your nearest emergency animal hospital. To make an appointment, please call 303-442-4030, option 2.  A list of local emergency animal hospitals can be found here.
  3. How do I pay for my veterinary visit?
    Payment in full is expected at the time of the service. The Veterinary Clinic accepts cash, checks, and all major credit cards. To help guardians with planning and managing their finances for their pets' veterinary services, the Veterinary Clinic offers CareCredit and Scratch Pay. 
  4. Do you have programs for low-income families?
    Yes. Our Veterinary Clinic offers the SHARE Program, which provides discounts on medical care to clients who qualify as low income. In this way, we can help ensure that companion animals receive proper medical care and remain in their homes with their guardians. This program is limited to families living in Boulder or Broomfield counties. Qualifying patients must be spayed or neutered to receive discounted services. To see if you qualify for the SHARE program, bring proof of residence and income to our veterinary clinic during regular business hours.  We cannot pre-qualify you by phone, or guarantee your discount by phone.
  5. Does my pet have to be an alumnus of the Humane Society to use your clinic? Am I required to use your Veterinary Clinic if I adopt an animal from the Humane Society?
    No. The Veterinary Clinic is open to the public regardless of where you obtained your pet. Revenue generated by the Veterinary Clinic directly supports the mission of the Humane Society of Boulder Valley by funding health care for homeless and abused animals. We encourage our adopters to utilize the veterinary clinic of their choice.
  6. What is a new adoption exam?
    We encourage all adopters to visit a veterinarian soon after adoption for an examination of their new pet. This first visit establishes a relationship between your new pet and your veterinarian. Many veterinary clinics in the Boulder area offer complimentary examinations for newly adopted pets.   A list of participating clinics can be found here.  Contact your veterinary clinic to see if they offer this and if there are any time restrictions. At the visit, the health care team will review your new pet's vaccination history and make recommendations that will set your pet up for a lifetime of wellness. To make an appointment at the Humane Society of Boulder Valley's Veterinary Clinic for a new adoption exam, call 303-442-4030 ext. 680.
  7. How can I make my pet's visit to the vet less stressful?
    First, make sure your dog is on a leash or your cat is secure in a pet carrier when arriving to the veterinary clinic. Although your pet may be fine off-leash, other patients in the clinic may be stressed and may make your pet nervous. Second, we recommend positive reinforcement every time your pet visits the clinic. Bring yummy treats with you to the visit! You can use very small pieces of cheese, hot dogs or any other highly palatable, small treat that your pet loves. By rewarding your pet, you may help her actually learn to look forward to the visits. If you pet is particularly nervous or has a history of aggression, contact our Training and Behavior Center for support and suggestions.


What is a Fear Free Certified Professional?

Fear Free Certified Professionals have completed  specific education with stringent testing and annual continuing education requirements. Fear Free certified professionals not only look out for your pets' physical health,  but also their emotional well-being.  Founded in 2016, Fear Free profides education to veterinary professionals, the pet professional community and pet owners.  Courses are developed and written by the most respected veterinary and pet experts in the world, including boarded veterinary behaviorists, boarded veterinary anesthesiologists, pain experts, boarded veterinary internists, veterinary technicians (behavior), experts in shelter medicine, animal training, grooming, boarding, and more.  By listening to the needs of the profession and those of pet guardians, Fear Free has become one of the most transformative initiatives in companion animal practice, providing unparalleled education on emotional well-being, enrichment, and the reduction of fear, anxiety, and stress in pets.    HSBV's veterinary clinic is staffed with Fear Free Certified Professionals.  Find out how you can become a Fear Free Happy Home.

 Free Certified Professionals are a cut above the rest when it comes 

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